Your ERP, your CRM and your spreadsheets each do their job. The manual steps holding them together are where the hours go. We build the missing layer — around the systems you already run, not instead of them.
Fixed scope · No ERP replacement
Software is bought to handle a function: an ERP for transactions, a CRM for customers, a spreadsheet for everything neither of them covers. Each does its job.
But work arrives as a process that crosses all three, and the crossings are manual. Someone copies. Someone re-keys. Someone checks that the copy matched.
These steps are invisible in every system because no system owns them, and invisible in every budget because they are somebody’s afternoon rather than a line item. They are also, almost always, the cheapest thing in the business to fix.
Too small to justify an ERP customisation. Too specific for an off-the-shelf product. Too unglamorous to be anyone’s initiative. So it stays manual and the cost stays uncounted.
This is precisely the category where a small, focused system pays for itself in months rather than years — which is the only category we work in.
Each one described as a problem, an approach and an outcome — because a list of technologies would tell you nothing about whether we can help.
RFQ and quotation handling is the one we have worked on most. See how we approach RFQ automation →
One week, fixed fee. We establish what the problem costs before anyone discusses building anything.
What we don't do
Websites, marketing sites and e-commerce storefronts. Mobile apps. ERP implementations and migrations. Staff augmentation by the month. Anything scoped as “and then we’ll see.”
If we cannot estimate what the current process costs, we are not the right people for it — and we would rather say that at the start than discover it in month two.
What we don't claim
We do not build systems that make commercial decisions on their own. Automation handles the mechanical part; pricing, approval and anything a customer sees stays with a person.
Where a system is uncertain, it should say so and ask. It should not guess quietly.
No, and we will not propose it. We read from and write to the systems you already run. Replacing a working system of record is expensive, risky and almost never the cheapest way to fix a workflow problem.
Fixed scope, fixed price, quoted after a written scope. We do not quote against a conversation, and we do not bill by the month. If we have misjudged the effort, that is our cost, not yours.
If the process takes less than a couple of hours a week and is not error-prone, automating it rarely pays for itself. We will tell you that rather than build it.
That is what the walkthrough establishes. If it turns out the cost cannot be estimated even after mapping it, we are not the right people for that project — we do not take on work where the value is a matter of opinion.
Where it is the right tool — reading unstructured documents, matching messy descriptions — and not where it is not. Business rules, validation and arithmetic are better served by code that behaves the same way every time. Anything a model produces is checked against rules you define, and judgement calls go to a person.
No data export needed to start. Describe how the work runs today, roughly how often, and which systems are involved.
20-minute conversation · Fixed scope, fixed price